FAQ

If your question is not answered here, please feel free to contact us directly by email or phone!

  1. Who are the ballerina musical jewelry boxes designed for?

    Our boxes are for designed for girls who desire to see ballerinas that look  like them.

  2. What is the recommended age of the girls?

    Age 3 & beyond is recommended.  At this age, they will understand that its not a toy & that you cannot "play" with the ballerina itself.

  3. If I receive a box and the ballerina is damaged for some reason, i.e. mail handling, etc. what do I do?

    We certainly hope that this doesn't happen, but if it does, please email us a picture immediately after receiving box.  We will instruct you were to send it. We will in turn exchange it and send you out a new one. You may refer to our Return & Exchange policy for further information.

  4. What is the size of the jewelry box?

    Our box measures 8x6x6. Plenty of space below to keep larger pieces of  jewelry.

  5. Do you have other colors than the 5 that are listed?

    Currently we have the 5 vibrant colors available.  More colors may be coming in the future.

  6. Do you sell to Dance Schools as fundraiser projects?

    Yes we do.  Please email us directly to discuss.

  7. How long does it take for an order to arrive, once placed?

    We will process all orders within 24-48 hours of receipt.  At that point, It usually takes 1-3 business days by USPS for delivery.

  8. Do you have a maximum number you can order?

    Currently, there are no maximum number.  Prior to placing a large order, please email us FIRST so that we can verify availability.

  9. Is the metal heart on the front engravable?

    Yes it is. You must use an engraving pen only.  The box is too big for an engraving machine.  Pens are sold on Amazon for a small cost.

  10. What is the outside of the box material made of?

    Faux Leather

  11. Will the crystals or pearls come off & become hazardous to small children?

    The crystals and pearls are glued on tightly. We have never had an incident that they came off.  Of course evaluate them personally once you receive your box.

  12. What is your Return Policy?

    We allow returns of our product within 30 days of your purchase date. For further specifics, please refer to our Return Policy on our store page.

  13. Do you ship outside of the United States of America?

    No we do not.  USA only.

  14. Do you sell wholesale?

    Yes - Only to dance schools & dance apparel stores at this time. Please send us an email to discuss quantity, pricing, etc.

  15. Does jewelry come inside the box - as shown in pictures?

    No.  The jewelry in the pictures are for display purposes only so you can see how it can work for you.

  16. Who normally buys your ballerina jewelry boxes?

    Daughters, nieces, granddaughters, goddaughters, grandparents, aunties, uncles, dads, moms, dancers, dance schools, teachers, mentors, HBCU students & their alumni families & more!